SMS & Privacy Policy

SMS Policy

Two Rivers Dental Care offers patients the opportunity to communicate by mobile text messaging. Transmitting patient information by mobile text messaging has a number of risks that patients should consider before granting consent to use mobile text messaging for these purposes. Two Rivers Dental Care will use reasonable means to protect the security and confidentiality of mobile text messaging information sent and received. However, Two Rivers Dental Care cannot guarantee the security and confidentiality of mobile text messaging communication and will not be liable for inadvertent disclosure of confidential information.

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect - We may collect and process the following types of information:

• Personal Information: Name, phone number, email address, mailing address, and any other information you provide when contacting us or booking an appointment.
• Health Information: Limited health-related information if provided through online forms (e.g., appointment requests, pre-appointment questionnaires).
• Usage Data: Information about your interaction with our website, such as IP address, browser type, pages visited, and referring URL.
• Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to improve website functionality and user experience.

2. How We Use Your Information - We use the collected information to:

• Schedule and manage appointments.
• Respond to inquiries and provide customer support.
• Improve our website and services.
• Comply with legal and regulatory requirements.
• Send appointment reminders or updates (if consent is given).
• Communicate current promotions, announcements, events, education, and opportunities.

3. Information Sharing and Disclosure - We do not sell, trade, or rent your personal information. However, we may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist in website hosting, appointment scheduling, or payment processing.
• Legal Compliance: When required by law, such as in response to a subpoena or government request.
• Business Transfers: In the event of a merger, sale, or asset transfer.

4. Data Security - We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security. We uphold all required standards for HIPAA compliance in all of our communication methods to ensure the privacy and security of your health information.

5. Your Rights and Choices - Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Opt out of receiving marketing communications.
• Restrict or object to certain types of data processing.
• Request a copy of the personal data we hold about you.

6. Third-Party Links - Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

7. Children's Privacy - Our website is not intended for children under 13. We do not knowingly collect personal information from minors without parental consent.

8. Changes to This Privacy Policy - We may update this policy periodically. Any changes will be posted on this webpage.